REMOTE · FREELANCE
E-commerce & Digital Marketing Specialist
Suncrest Flowers
Manage and develop the digital side of an online flower business, spanning e-commerce, digital marketing, content, local search, email marketing, and marketing automation.
- Manage and optimize the Shopify storefront, including product creation and management, collections, variants, navigation, webpages, product presentation, pricing, merchandising, and ongoing website updates.
- Develop and implement e-commerce strategies focused on increasing online sales, improving product presentation, and making the purchasing experience easier for customers.
- Manage Suncrest Flowers' Google Business Profile presence, including posts, photos, business information, products/services, reviews, performance monitoring, and local search optimization.
- Develop and execute social media strategy and content across Instagram and Facebook, including content planning, copywriting, graphic design, short-form video, UGC concepts, promotional campaigns, and audience-growth initiatives.
- Plan and execute email marketing campaigns and automated customer journeys in Klaviyo, including seasonal campaigns, welcome emails, review requests, and signup forms.
- Build and manage Instagram DM automations in ManyChat, including lead-generation and promotional flows; developed a wedding inquiry automation from the ground up.
- Conduct competitor, market, content, and SEO research to identify opportunities and inform e-commerce and marketing decisions.
- Apply SEO across Shopify and digital channels, including keyword research, on-page optimization, product-page optimization, metadata, image alt text, internal linking, URL optimization, local SEO, and Google Search Console.
- Monitor social, website, e-commerce, and Google Business Profile performance, track relevant KPIs, and use performance data to inform marketing, content, and website decisions.
- Create and improve repeatable workflows, templates, processes, and digital systems to support ongoing e-commerce and marketing operations.
- Independently research and evaluate digital tools and platforms, implementing solutions based on business needs and project requirements.



